Fujitsu HARD DISK DRIVES MAW3147FC Manuel d'utilisateur télécharger pdf (Page 84)

Diagnostics and Maintenance

6-6 C141-E235

6.2.2 Maintenance requirements

(1) Preventive maintenance

Preventive maintenance is not required.

(2) Service life

See "(3) Service life," in Section 2.1.5.

(3) Parts that can be replaced in the field

The PCA cannot be replaced in the field. The DE cannot be replaced in the field.

(4) Service system and repairs

Fujitsu has the service system and repair facility for the disk drive. Contact Fujitsu representative to

submit information for replacing or repairing the disk drive. Generally, the following information

must be included:

a) HDD model, part number (P/N), revision number, serial number (S/N), and date of

manufacturing

b) Error status

• Date when the error occurred

• System configuration

• Environmental conditions (temperature, humidity, and voltage)

c) Error history

d) Error contents

• Outline of inconvenience

• Issued commands and specified parameters

• Sense data

• Other error analysis information

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Fujitsu HARD DISK DRIVES MAW3147FC Manuel d'utilisateur Page 84